Use your 2022 commuter benefit with Whim!

Buy your HSL 30 season ticket with Whim

In Whim, you can use Epassi, Smartum and Edenred to pay for your HSL 30 ticket. Whim also offers a variety of other payment options that allow you to pay quickly, easily, and hassle-free in the app: We accept the most popular credit and debit cards as well as Apple Pay.

Below, we explain how you can purchase your HSL 30 ticket with Epassi, Smartum, and Edenred commuter benefits.

Note: There was a slight increase to HSL’s 30 day season ticket prices starting 1.1.2022, but at Whim we are keeping the 2021 HSL 30 ticket prices all the way until 31.3.2022.

How to pay with work commuter benefits

How to pay with Epassi

  1. Download the free Whim app on your phone from Google Play/App Store or update the app to the latest version.
  2. Complete the registration by filling out your profile and adding the details of your payment card. (This information is required to activate your user profile.)
  3. Click on your profile icon and select “Choose & subscribe”
  4. Choose the HSL 30 day season ticket.
  5. Select the HSL zone you need. (When requested continue to HSL Authentication)
  6. Click on “Work travel benefit” and select Epassi. Select your subscription period and click “Continue to Pay”.
  7. You will then be redirected to Epassi’s login-page. Sign in to your Epassi account.
  8. Select the subscription to be paid with Epassi and click “Pay”. You are directed back to Whim once the payment is successful.
  9. Your subscription is now active and visible in Whim. Enjoy!

With Epassi’s commuter benefit, you can pay for:

  • HSL’s 30 day season tickets in an easy and simple manner. Prices for HSL’s season tickets vary depending on the different zones.
  • City bike season pass in Helsinki and Espoo (season starting in April)

HSL’s AB and BC -zone season ticket for a month costs 62,70 €. Check the different zones and up-to-date prices here. You can use Epassis’s commuter benefit to purchase 60, 90, 120, 150 and 180 days of HSL season ticket at once. Your subscription renews automatically every 30 days and is cancelled at the end of the period you have paid for.

Be mindful when purchasing a season ticket, because the payment cannot be cancelled or refunded. Make sure to check that you have selected the correct zone and duration for your season ticket.

Add a second payment card in the Whim app to pay for other modes of transportation.

How to pay with Smartum

  1. Download the free Whim app on your phone from Google Play or App Store.
  2. Complete the registration by filling out your profile and adding the details of your payment card. (This information is required to activate your user profile.)
  3. Click on your profile icon and select “Choose & subscribe”
  4. Choose the HSL 30 day season ticket.
  5. Select the HSL zone you need. (When requested continue to HSL Authentication)
  6. Click on “Work travel benefit” and select Smartum. Select your subscription period and click “Continue to Pay”.
  7. You will then be redirected to Smartum’s login-page. Sign in to your Smartum account.
  8. Select the subscription to be paid with Smartum and click “Pay”. You are directed back to Whim once the payment is successful.
  9. Your subscription is now active and visible in Whim. Enjoy!

With Smartum’s commuter benefit, you can pay for

  • HSL’s 30 day season tickets in an easy and simple manner. Prices for HSL’s season tickets vary depending on the different zones.

Soon you can use Smartum to pay: 

  • 10 ticket, containing ten prepaid HSL single tickets (AB-zone)

HSL’s AB and BC -zone season ticket for a month costs 62,70 €. Check the different zones and up-to-date prices here. You can use Smartum’s commuter benefit to purchase 60, 90, 120, 150 and 180 days of HSL season ticket at once. Your subscription renews automatically every 30 days and is cancelled at the end of the period you have paid for.

Be mindful when purchasing a season ticket, because the payment cannot be cancelled or refunded. Make sure to check that you have selected the correct zone and duration for your season ticket.

Add a second payment card in the Whim app to pay for other modes of transportation.

How to pay with Edenred

  1. Download the Whim app on your phone from Google Play or App Store.
  2. Open the Whim app and navigate to the “Profile and payments” -section on your profile page and press “Payment methods”.
  3. Add your Ticket Transport® -card in the Whim app
  4. The Edenred commuter benefit card can now be used in the Whim app.

With Edenred’s commuter benefit, you can pay for

  • HSL 30 day season ticket
  • HSL’s single ticket for public transport with Whim’s HSL 30 day season ticket (e.g. Extra zone tickets and tickets outside of your travel zone).
  • City bike season (season starting in April)

Edenred’s Ticket Transport card cannot be used to pay for:

  • Taxis
  • Car rental
  • Additional fees for city bikes, such as penalty fees or fees for rides that last longer than 30 minutes.

You can add an additional payment card in the Whim app in order to pay for these. Check up-to-date locations and restrictions at Whim’s helpdesk, on the “Edenred as a Payment Method” -page.

 

Example: Pay with Smartum in Whim

  • 1. Click on the profile icon in the upper left corner. Select “Choose & subscribe”.
  • 2. Choose the HSL 30 day season ticket
  • 3. Click on “Work travel benefit” and select Smartum. Select your subscription period and click “Continue to Pay”.
    • 4. You will be redirected to Smartum’s login-page. Sign in to your Smartum account.
    • 5. Select the subscription to be paid with Smartum and click “Pay”.
    • 6. Once the payment is successful, you will be redirected to Whim. Your subscription is now active and visible in your profile. Enjoy!

      Manage your payment methods and subscriptions

      You can make changes to your selected payment method in the Whim app by navigating to the “Profile and Payments”-section. There you can add a new payment method for paying your Whim subscriptions, change the default payment method or delete a payment method. Remember that you cannot renew your Whim subscription without a valid payment method.

      Whim subscriptions renew automatically. If you wish to cancel a subscription, you must do it before the next renewal. We recommend that you make all changes well in time, at least one day before your subscription is automatically renewed as subscription cannot be cancelled after it has renewed. This means that your default payment method is always charged when a subscription is renewed.

      You should also note the balance of the chosen payment method when making a payment. In some cases, the payment method can be charged only if it has enough money for the entire sum. If the balance is insufficient, another payment method is used to pay for the entire amount.

      Your subscription activates Whim Benefits

      When you have an active serial or season ticket you have access to the amazing Whim Benefits

      Learn more about Whim Benefits.

      Travel CO2-neutral with Whim

      Did you know that all your trips with Whim are carbon neutral? We compensate for all emissions caused by trips booked in the Whim app. Thank you for choosing a sustainable way of getting around with Whim!

      At the beginning of 2021, PSD2 or the EU Payment Service Directive 2 came into effect. Because of this mobile and online payments may now require strong customer authentication. Although this adds an extra step to the payment process, it adds another layer of security and protects the users of various services as well as their bank details. Thanks to the new payment services directive, you are better protected against different threats such as theft of bank details and unauthorised bank transfers.

      Because of PSD2, you may have to identify using strong customer authentication and verify your identity when paying with Whim. How this is done depends on your bank. You may carry out the authentication by logging in to you online bank or by using your bank’s verification app.

      The Whim app may require stone customer authentication when making a Whim subscription or when adding a new payment card to the service. Due to the new directive, we advise you to check that your Whim subscription has been renewed successfully. In case strong customer authentication prevents the subscription from renewing, you can make the subscription again and carry out strong customer authentication according to your bank.


      If you wish to know more about PSD2, you can read about it here.

      Whim also works with Smartum. Founded in 1995, Smartum is a Finnish family business that offers a wide range of employment benefits that employers can use to support their employees and their well-being. Smartum’s products include sports and cultural benefits, lunch benefits, massage benefits and commuting benefits.

      Download the free Whim app from the Google Store or the App Store and create an account. Activate your user account with the same phone number you are using with Epassi – the accounts are connected based on the phone number.

      Epassi is one of Whim’s partners that allows you to use a commuter benefit to pay for mobility services. Epassi is a Finnish company that operates in the Nordic countries and elsewhere in Europe. You can use their commuter benefit for travelling between home and work with ease. Epassi can be used to purchase travel cards and season tickets for private use, for example in the Whim app, R-Kioski stores and HSL’s service point in the Helsinki Railway Square. Employers can offer a commuter benefit either on top of a salary or as a benefit included in the employee’s salary.

      One of Whim’s partners is Edenred. Edenred Finland is the largest provider of employee benefit solutions, including their commuting benefit which you can use when paying with Whim. Edenred’s selection of employee benefits also includes a lunch benefit as well as a sport and culture benefit. With Edenred, employers can support commuting tax-free up to 3400 euros.

      The Edenred commuting benefit is for personal use and can be used only for its designated purpose. Although Edenred’s Ticket Transport® -card is different from traditional payment cards, it is added in the Whim app just like other payment methods.

      To add a Ticket Transport® card as a payment method, all you need to do is download the free Whim app from Google Play or Apple’s App Store, depending on your mobile device. Once you have Edenred’s commuting benefit card ready, you can use it to pay for Whim subscriptions, with some exceptions.