In Whim, you can use Epassi, Smartum and Edenred to pay for your HSL 30 ticket and Smartum or Edenred to pay for the City Bike Season. Whim also offers a variety of other payment options that allow you to pay quickly, easily, and hassle-free in the app: We accept the most popular credit and debit cards as well as Apple Pay.
Below, we explain how you can purchase your HSL 30 ticket with Epassi, Smartum, and Edenred commuter benefits.
How to pay with Epassi
With Epassi’s commuter benefit, you can pay for:
HSL’s AB and BC -zone season ticket for a month costs 62,70 €. Check the different zones and up-to-date prices here. You can use Epassis’s commuter benefit to purchase 60, 90, 120, 150 and 180 days of HSL season ticket at once. Your subscription renews automatically every 30 days and is cancelled at the end of the period you have paid for.
Be mindful when purchasing a season ticket, because the payment cannot be cancelled or refunded. Make sure to check that you have selected the correct zone and duration for your season ticket.
Add a second payment card in the Whim app to pay for other modes of transportation.
How to pay with Smartum
With Smartum’s commuter benefit, you can pay for
Soon you can use Smartum to pay:
HSL’s AB and BC -zone season ticket for a month costs 62,70 €. Check the different zones and up-to-date prices here. You can use Smartum’s commuter benefit to purchase 60, 90, 120, 150 and 180 days of HSL season ticket at once. Your subscription renews automatically every 30 days and is cancelled at the end of the period you have paid for.
Be mindful when purchasing a season ticket, because the payment cannot be cancelled or refunded. Make sure to check that you have selected the correct zone and duration for your season ticket.
Add a second payment card in the Whim app to pay for other modes of transportation.
How to pay with Edenred
With Edenred’s commuter benefit, you can pay for
Edenred’s Ticket Transport card cannot be used to pay for:
You can add an additional payment card in the Whim app in order to pay for these. Check up-to-date locations and restrictions at Whim’s helpdesk, on the “Edenred as a Payment Method” -page.
You can make changes to your selected payment method in the Whim app by navigating to the “Profile and Payments”-section. There you can add a new payment method for paying your Whim subscriptions, change the default payment method or delete a payment method. Remember that you cannot renew your Whim subscription without a valid payment method.
Whim subscriptions renew automatically. If you wish to cancel a subscription, you must do it before the next renewal. We recommend that you make all changes well in time, at least one day before your subscription is automatically renewed as subscription cannot be cancelled after it has renewed. This means that your default payment method is always charged when a subscription is renewed.
You should also note the balance of the chosen payment method when making a payment. In some cases, the payment method can be charged only if it has enough money for the entire sum. If the balance is insufficient, another payment method is used to pay for the entire amount.
When you have an active serial or season ticket you have access to the amazing Whim Benefits:
Up to 35% cheaper taxi rates with Taksi Helsinki
Rental car from €19/day (30 days rental), €55/day
1 free 30-minute JURO shared bike journey per month (Subject to availability of JURO bikes due to weather conditions)
Learn more about Whim Benefits.
At the beginning of 2021, PSD2 or the EU Payment Service Directive 2 came into effect. Because of this mobile and online payments may now require strong customer authentication. Although this adds an extra step to the payment process, it adds another layer of security and protects the users of various services as well as their bank details. Thanks to the new payment services directive, you are better protected against different threats such as theft of bank details and unauthorised bank transfers.
Because of PSD2, you may have to identify using strong customer authentication and verify your identity when paying with Whim. How this is done depends on your bank. You may carry out the authentication by logging in to you online bank or by using your bank’s verification app.
The Whim app may require stone customer authentication when making a Whim subscription or when adding a new payment card to the service. Due to the new directive, we advise you to check that your Whim subscription has been renewed successfully. In case strong customer authentication prevents the subscription from renewing, you can make the subscription again and carry out strong customer authentication according to your bank.
If you wish to know more about PSD2, you can read about it here.
Whim also works with Smartum. Founded in 1995, Smartum is a Finnish family business that offers a wide range of employment benefits that employers can use to support their employees and their well-being. Smartum’s products include sports and cultural benefits, lunch benefits, massage benefits and commuting benefits.
Download the free Whim app from the Google Store or the App Store and create an account. Activate your user account with the same phone number you are using with Epassi – the accounts are connected based on the phone number.
Epassi is one of Whim’s partners that allows you to use a commuter benefit to pay for mobility services. Epassi is a Finnish company that operates in the Nordic countries and elsewhere in Europe. You can use their commuter benefit for travelling between home and work with ease. Epassi can be used to purchase travel cards and season tickets for private use, for example in the Whim app, R-Kioski stores and HSL’s service point in the Helsinki Railway Square. Employers can offer a commuter benefit either on top of a salary or as a benefit included in the employee’s salary.
One of Whim’s partners is Edenred. Edenred Finland is the largest provider of employee benefit solutions, including their commuting benefit which you can use when paying with Whim. Edenred’s selection of employee benefits also includes a lunch benefit as well as a sport and culture benefit. With Edenred, employers can support commuting tax-free up to 3400 euros.
The Edenred commuting benefit is for personal use and can be used only for its designated purpose. Although Edenred’s Ticket Transport® -card is different from traditional payment cards, it is added in the Whim app just like other payment methods.
To add a Ticket Transport® card as a payment method, all you need to do is download the free Whim app from Google Play or Apple’s App Store, depending on your mobile device. Once you have Edenred’s commuting benefit card ready, you can use it to pay for Whim subscriptions, with some exceptions.
