€40 travel credit on top of your 30-day HSL season ticket.

Experience the freedom of mobility and all available modes of transport: €40 travel credit!

Over the last year, we have added many new forms of mobility to Whim. Now we’d like to invite you to experience the freedom of mobility that Whim offers and try out the many different modes of transportation in our app. Choose a taxi, shared bike, rental car or e-scooter according to your needs. We offer, you choose!

What you need to do to receive €40 travel credit: Place your HSL 30-day season ticket order in the Whim app between August 17 and October 15, 2021, and we will add €40 travel credit to your Whim account within 2 business days. The HSL 30 campaign offer can only be used once per customer during the campaign period 15.8.2021-15.10.2021.

The travel money is valid until November 30, 2021 and can be used on all modes of transport available on Whim.* Below you will find more information on what you can use your travel money for!


You don’t need any other mobility apps. Whim has everything you need for convenient urban mobility!

Over the last year, we have added many new forms of mobility to Whim. Now we’d like to invite you to experience the freedom of mobility that Whim offers and try out the many different modes of transportation in our app. Choose a taxi, shared bike, rental car or e-scooter according to your needs. We offer, you choose!

Combine different means of transport conveniently in one app! For more details on the different ways to move around with Whim, see the Order page. More information on the individual modes of transport can be found below.

FAQ

Campaign terms

These promotion terms will take effect on August 17th, 2021.

Campaign participants agree to these Promotion Terms and Conditions and the Whim Terms of Use. The Campaign Organizer reserves the right to exclude a participant from the Campaign if he or she violates the Campaign Terms or the Whim Terms of Use or otherwise acts illegally.

Campaign organizer

The organizer of the campaign is MaaS Global Oy, whose office is located at John Stenbergin ranta 2, 00530 Helsinki, business ID: 2685777-4.

The person participating in this campaign releases MaaS Global from all responsibilities regarding taking part in this campaign or receiving its price offer.

MaaS Global Oy reserves the right to update the campaign conditions during the campaign.

Campaign terms and benefits

€40 Travel credit benefit

During the campaign, between 17.8.2021-15.9.2021, MaaS Global Oy will issue 40 euros worth of travel credit for all customers who buy or renew a standard-priced HSL 30-day season ticket. The 40 euros worth of travel credit will be added to the customers’ WHIM profile. The offer applies to all HSL 30-day season ticket zones, and orders made from, and starts between, the 17th of August and 15th of September 2021.

The travel credit will be added to the HSL 30-day season ticket buyer’s or renewer’s Whim account within two (2) working days of purchase.

The travel credit can be used in the normal way to pay (partly or fully) for all services available in the WHIM application except for the following automatically renewable season tickets: HSL 30-day season ticket, HSL 30-day student season ticket, and Whim Unlimited.

The value of the campaign benefit cannot be converted into cash. The travel credit must be used by 30.11.2021. Unused travel credit will be removed from the customer account on December 1, 2021.

To use Whim HSL 30-day season ticket you will need to meet HSL’s 30-day season ticket requirements:

1. Your permanent address must be in one of the HSL municipalities: Helsinki, Espoo, Kauniainen, Vantaa, Kerava, Sipoo, Tuusula, Kirkkonummi, or Siuntio (or in of one of the neighboring municipalities listed here: Hanko, Hausjärvi, Inkoo, Karkkila, Lohja, Mäntsälä, Nurmijärvi, Pornainen, Porvoo, Pukkila, Raasepori and Vihti).

2. When purchasing the HSL 30-day season ticket from Whim, you will need to authenticate – either with bank credentials or a mobile certificate. This will also verify your city of residence.

3. To authenticate, you’ll need to log in with your HSL account. The purchase process will direct you to the HSL service automatically, where you’ll either need to log in to your existing HSL account or create a new one.

4. It is not possible to have an active season ticket on an HSL travel card or in the HSL app. If you do, simply use your existing ticket until it runs out, and then activate the 30-day season ticket through Whim.

You cannot transfer existing time from a card or the HSL app to Whim.

If you have loaded an HSL travel card with value – as opposed to time – this will not prevent you from getting the 30-day ticket through Whim, and it won’t affect the value on your card.

We accept all major credit, debit or debit/credit combination cards, and Apple Pay. You can also pay certain products with Smartum, Edenred and Epassi work commute benefits. Read more about paying with work commute benefit here.

If you have any problems or questions regarding the use of the application, you can contact our customer service directly through the application.

In case of problems related to the use of the city bikes, please contact the city bike customer service by phone +358942578810 (Mon – Fri 7-19, Sat-Sun 9-17) or by e-mail contact@citybikefinland.fi.

If the bike is stolen while you are using it, please report it immediately to the City Bikes customer service and within two days make a criminal report, of which you will have to deliver a copy to the City Bike Finland customer service. In this case, you will not be required to pay compensation for the bike. Please help us in taking proper care of the city bikes and prevent theft and other vandalism.