Extended due to high demand: City bike season for the best price with Whim, only €29,90

Helsinki and Espoo city bike season starts again on 1 April, 2021. Campaign price is valid until August 31st 2021 (normally 35 €).

Whim is the cheapest way to use city bikes again this year. You can get a city bike season ticket on your mobile phone now for only 29.90 € (normally 35 €) without any other commitment!

We also accept Edenred, Smartum and ePassi work commuter benefits as a payment method. More information here.

  • Get unlimited access for 30 min bike rides, (for the excess time 1 € / 30 min max. 5 h.)
  • See up-to-date bike availability directly from the app.
  • In addition to city bikes, use JURO shared bikes and Voi and TIER e-scooters at Whim (for a different fee), so even if the city bike station is empty, your trip will never be interrupted!

Here’s how you do it

1. Download the Whim app or update the app to the latest version.

2. Select the city bike season and pay for it directly in the app (with a payment card or commuter benefit from Edenred, Smartum or ePassi).

3. You can find your username and pin code in the “Valid Tickets” section of the main menu.

4. To access the bike, select the bike docking station from the app, “Get Bike” and press “Confirm”, after which your cyclist ID and PIN will appear in the app to be entered into the device in the center of the bike handlebar.

That’s it! You are ready to jump on the back of the bike! Please note that the maximum usage time for a city bike is 5 hours at a time. If the time is exceeded, a late fee of € 80 will be charged on your card.

Whim user benefits

As a subscriber to the city bike season ticket, you will also have access to the following renewed Whim-benefits:

  • JURO shared bikes; 1 free use every month (max. 30 min drive, available during April)
  • One free daily pass (value € 25 / time) once a month to Sofia co-working space in the heart of Helsinki, on the edge of Senate Square. (Spring benefit valid from April 1 to December 31st, 2021. This does not apply to old customers of the Sofia co-working space). You deserve a better telecommuting day!
  • Unlimited, always affordable 12.50 € fixed prices for (max 3 km and max 10min) Taxi Helsinki trips – reliable, cheap and always knowing with the price in advance also in the evenings, nights and weekends
  • Cheap Hertz, Sixt and Toyota Rent rental cars from 55 € / day (includes reduced deductible).
  • Conveniently use Tier and VOI electric kickboards with one and the same application
  • Reliable normal-priced taxis with Taksi Helsinki, Lähitaksi and Menevä, all conveniently in one and the same application. You will always see the price of the trip and the pick-up time estimate in advance.

All your travels will be carbon neutral. We compensate for all emissions from Whim trips!

FAQ

City bike season is from April 1st to October 31. In addition to last year, Helsinki will be having up to 1050 new city bikes and 105 new stations. You can hop on a saddle all the way to Vartiokylä – or wherever else you fancy. Use Whim to see all the bike stations and free bikes in Helsinki and Espoo.

From Whim you’ll get city bikes season pass with the best price of €29.90 (€35). With the season pass, you can take an unlimited number of 30-minute bike rides any day of the city bike season.

After 30 minutes you´ll pay according to the normal rate (€1/30 min, max five hours for one ride). Most people find that half an hour is long enough to get from A to B in the city. Of course, you can stop during your journey and park anywhere – not just city bike stations. The bike display will show you exactly how to make a stop and how to return the bike.

When in a hurry, city bikes are unbeatable in speed against other modes of transportation, thanks in part to constant improvements to the bikes themselves. Your bike ride begins when you get a personal identification and PIN code from Whim. Then check the condition of the bike you selected: do the brakes work, is the saddle at the right height. And then just hop on.

Use Whim to check stations and the availability of bikes

Sometimes the popularity of the city bikes means you´ll find the racks empty. To avoid disappointment, use Whim to check if the availability of bikes in real-time and then head to the right station. If the station is full when returning your bike, you can lock the bike with the bike chain to another bike to a pole or tree up to 20 metres away.

Happy biking!

Each time a PIN is created, a temporary charge is put on the card, which is refunded when the bike is returned to a docking station within 30 minutes, or the PIN is not used within 2 days.

Always follow the cycling traffic rules.

With the city bike you can ride in Helsinki and Espoo as well as from one city to another.

If needed, you can always lock the bike temporarily anywhere outside of a docking station too.

When you want to lock the bike temporarily, press the enter button and follow the on-screen instructions.

Inside the handlebar is a wire lock, of which the other end locks into the front fork of the wheel. Wrap the wire around a fixed object, such as a pole or fence. Once you have done this, the steering control is also locked and the lock can only be opened by the user who has locked the bicycle in the first place.

Please note that the duration of the bike usage does not stop for the duration of the temporary pause: if you do not return the bike to a docking station within half an hour, you will be charged an additional fee.

Follow the instructions on the screen to unlock the bicycle.

Please be considerate and take your bike to a docking station whenever possible – there are many stations always close by and in this way we can assure that as many people as possible have access to the city bikes.

Return bike to a docking station

Ride to a city bike docking station and push the bike into the rack.

Wait for the bike to lock and you will receive a “Return OK” or “FINISH” acknowledgment on the bike screen (as shown in the illustration).

Once the bike is returned your responsibility for it ends.

If returning the bike is unsuccessful, pull the bike out of the rack and try again in either the same or another rack slot. Sometimes, due to a connection failure, the return may still not be successful, in which case you will have to pedal to the next station to return the bike.

Returning the bike near or next to a docking station

Park the bike in the immediate vicinity of a full docking station, no more than 10 to 20 meters away.

Press Enter, select Reset, and make sure the handlebar locks.

Wrap the lock cable from the handlebar around another city bike and snap it back into the slot in the handlebar.

If the reset fails, spin the front tire or move the bicycle back and forth and try again.

Should you come to a full docking station with such a city bike returned outside of the rack, use it in the same way as the bikes docked in to the station.

There is a charge of € 1 for every starting half an hour.

If the bike is not returned within five hours, a € 80 delay fee will be charged on your card.

If the bike is not returned within 24 hours, the bike will be stated lost and a user fee of € 400 will be charged on your card. If your bike is stolen, please contact us as soon as possible.

If you have any problems or questions regarding the use of the application, you can contact our customer service directly through the application.

In case of problems related to the use of the city bikes, please contact the city bike customer service by phone +358942578810 (Mon – Fri 7-19, Sat-Sun 9-17) or by e-mail contact@citybikefinland.fi.

If the bike is stolen while you are using it, please report it immediately to the City Bikes customer service and within two days make a criminal report, of which you will have to deliver a copy to the City Bike Finland customer service. In this case, you will not be required to pay compensation for the bike. Please help us in taking proper care of the city bikes and prevent theft and other vandalism.

These campaign terms and conditions apply during Whim’s City bike season period of 1.4.-31.10.2021.

Participants in the campaign undertake to comply with the campaign terms and pricing as well as Whim terms and conditions. MaaS Global has the right to exclude a participant from the campaign if they have acted in violation of any of the Campaign terms and conditions or Whim terms and conditions or otherwise unlawfully.

Organiser

The campaign is organized by MaaS Global Oy, registered address at John Stenbergin ranta 2, 00530 Helsinki,

business-ID: 2685777-4.

Campaign pricing, terms and conditions

During the campaign period (1.4.-31.7.2021), MaaS Global offers to all customers the City bike season pass for €29,90. After the campaign, the price for the City bike season pass is € 35 (July 1- October 31, 2021).

By purchasing the city bike season pass you’ll get access to the following renewed WHIM mobility benefits* for a duration of 1.4.-31.10.2021:

  • 1 Free ride every month with JURO shared bikes (max. 30min drive)
  • Unlimited fixed priced €12.5 (max 3 km and max 10min) taxi trips with Taksi Helsinki – reliable, affordable and always knowing the price in advance also in the evenings, night-time and weekends
  • Affordable rental cars from €55 / day (incl. reduced deductible among other things).
  • You can conveniently use TIER and VOI e-scooters with one and the same application
  • Reliable normal-priced taxi rides with Taksi Helsinki, Lähitaksi and Menevä all conveniently in one application. You will always see the price of the trip and the pick-up time estimate in advance.
  • One free Day Pass (value €25) every month to Sofia Co-working space in the heart of Helsinki on the edge of Senate Square (Spring benefit valid from 1 April to 31st December 2021. Does not apply to old customers of Sofia Coworking.

* Maas Global is constantly developing the service and negotiating with new service providers so the services that are available via offered packages might change.

The person participating in this campaign releases MaaS Global from all responsibilities regarding taking part in this campaign or receiving its price offer. In any case the responsibilities of MaaS Global do not exceed the campaign value for a participant.

MaaS Global reserves the right to update these terms also during the campaign period.

1. Download the Whim app, fill out your profile and add your bank card details

2 . Add the discount code on your profile view in the app

3. Select the desired means of transport from the front screen view and start the trip, the discount will be displayed when confirming the purchase