Get the Helsinki & Espoo City Bike Season Pass 2023 from Whim

The Helsinki and Espoo city bikes are on the streets again! Purchase the Helsinki & Espoo City Bike Season Pass now and unlock Whim Benefits!

Get your City Bike Season Pass 2023 for €35 in Whim directly on your mobile phone with lots of benefits:

  • Enjoy unlimited access to 30-minute bike rides1
  • See up-to-date bike availability directly in the app2
  • Automatically unlock Whim Benefits for the entire city bike season and enjoy special rates for many transport modes and other offers
  • The bikes are available from the beginning of April until the end of October
  • All city bike stations will not necessarily be in use at the start of the season. The bike stations are installed as soon as the snow has melted

1) 1 € excess fee per 30 minutes. The maximum usage time for a city bike is 5 hours at a time. If the time is exceeded, a late fee of 80 € will be charged from your card.
2) Most likely not all Citybike stations will be available right at the beginning of the season. But as soon as a station is activated, it will be visible in Whim incl. bike availability!

However you want to move, Whim has got you covered:

  • Conveniently use TIER, Lime, and Voi e-scooters with one and the same application
  • Purchase HSL single tickets, HSL 30-day tickets, HSL 30-day student tickets or the Whim Ten Ticket (10 pre-purchased HSL AB-zone single tickets)
  • Book reliable and safe taxis with Taksi Helsinki, Lähitaksi and Menevä. You will always see the price of the trip and the pick-up time estimate in advance
  • For longer journeys simply book a rental car through Whim from Toyota Rent or Hertz
City Bike Helsinki Whim

How to purchase your City Bike Season Pass in Whim

1. Download Whim or update the app to the latest version.

2. Select the city bike season in the Whim plan selector and pay for it directly in the app with a payment card or your commuter benefit from Edenred or Smartum.

3. You can find your username and pin code in the “Valid Tickets” section of the main menu.

4. To access the bike, press the enter button in the centre of the handlebar of the bike and follow the on-screen instructions. After entering the cyclist ID and PIN code, the bike will be released and you can use it for 30 minutes.

You’re good to go! Please note that the maximum usage time for a city bike is 5 hours at a time (after 30 minutes of use, you pay € 1 / 30min). If the usage time is exceeded, an € 80 delay fee will be charged.


City bike season is from April 1st to October 31. You have access to almost 4,600 bikes and 460 stations in Helsinki and Espoo. Please note that due to winter conditions, all city bike stations might not be in place yet on April 1st. You can check the available stations in the app and when new stations are open, they will appear on the map.

Use Whim to check stations and the availability of bikes. Sometimes the popularity of the city bikes means you’ll find the racks empty. To avoid disappointment, use Whim to check the availability of bikes in real-time and then head to the right station. Your bike ride begins when you get a personal identification and PIN code from Whim. Then check the condition of the bike you selected: do the brakes work, is the saddle at the right height. And then just hop on.

Always follow the cycling traffic rules.

With the city bike you can ride in Helsinki and Espoo as well as from one city to another. You can ride unlimited times for free for up to 30 minutes at a time. For rides longer than 30 minutes, you will be charged €1 per every extra 30 minutes (max 5 h total riding time).

If needed, you can always lock the bike temporarily anywhere outside of a docking station too. When you want to lock the bike temporarily, press the enter button and follow the on-screen instructions. Inside the handlebar is a wire lock, of which the other end locks into the front fork of the wheel. Wrap the wire around a fixed object, such as a pole or fence. Once you have done this, the steering control is also locked and the lock can only be opened by the user who has locked the bicycle in the first place.

Please note that the duration of the bike usage does not stop for the duration of the temporary pause: if you do not return the bike to a docking station within half an hour, you will be charged an additional fee.

Follow the instructions on the screen to unlock the bicycle.

Please be considerate and take your bike to a docking station whenever possible – there are many stations always close by and in this way we can assure that as many people as possible have access to the city bikes.

Return bike to a docking station

Ride to a city bike docking station and push the bike into the rack.

Wait for the bike to lock and you will receive a “Return OK” or “FINISH” acknowledgment on the bike screen.

Once the bike is returned your responsibility for it ends.

If returning the bike is unsuccessful, pull the bike out of the rack and try again in either the same or another rack slot. Sometimes, due to a connection failure, the return may still not be successful, in which case you will have to pedal to the next station to return the bike.

Returning the bike near or next to a docking station

Park the bike in the immediate vicinity of a full docking station, no more than 10 to 20 meters away.

Press Enter, select Reset, and make sure the handlebar locks.

Wrap the lock cable from the handlebar around another city bike and snap it back into the slot in the handlebar.

If the reset fails, spin the front tire or move the bicycle back and forth and try again.

Should you come to a full docking station with such a city bike returned outside of the rack, use it in the same way as the bikes docked in to the station.

1. Download the Whim app, fill out your profile and add your bank card details

2 . Add the discount code on your profile view in the app

3. Select the desired means of transport from the front screen view and start the trip, the discount will be displayed when confirming the purchase

There is a charge of € 1 for every starting half an hour.

If the bike is not returned within five hours, a € 80 delay fee will be charged on your card.

If the bike is not returned within 24 hours, the bike will be stated lost and a user fee of € 400 will be charged on your card. If your bike is stolen, please contact us as soon as possible.

If you have any problems or questions regarding the use of the application, you can contact our customer service directly through the application.

In case of problems related to the use of the city bikes, please contact the city bike customer service by phone +358942578810 (Mon – Fri 7-19, Sat-Sun 9-17) or by e-mail

If the bike is stolen while you are using it, please report it immediately to the City Bikes customer service and within two days make a criminal report, of which you will have to deliver a copy to the City Bike Finland customer service. In this case, you will not be required to pay compensation for the bike. Please help us in taking proper care of the city bikes and prevent theft and other vandalism.