Experience the city in a unique way of moving around on an e-scooter: Book Poppy or Lime e-scooters in Antwerp and Brussels in the Whim app.
Two e-scooter providers in one app
Book your e-scooter from Poppy or Lime conveniently in Whim. In the same app, you can also buy your De Lijn bus and tram tickets as well as NMBS/SNCB train tickets, book a taxi from DTM or Antwerp Tax, rent shared bicycles from Velo as well as rental cars from Hertz and Sixt.
How to book a Poppy e-scooter with Whim
- The e-scooter icon in the app opens the screen where you can find the available vehicles and their locations.
- Unlock the e-scooter by selecting one on the map.
- As soon as the e-scooter is unlocked, the lights and display will turn on.
- Have a nice ride!
How to book a Lime e-scooter with Whim
- The e-scooter icon in the app opens the screen where you can find the available vehicles and their locations.
- Unlock the scooter by either:
- Scanning QR code or typing in the e-scooter ID, or
- Selecting a scooter on the map and tapping “Unlock scooter”.
- Check the safety instructions in the app.
- See price details and confirm the booking.
- 5€ will be reserved (pre-authorized) on your credit card.
- Final prices will be made after the ride has ended.
During your ride
- Kick at least 3 times with one foot so that the e-scooter starts rolling and then press the “Go” lever on the right side of the handlebar.
- Use the brake levers carefully. The left handle operates the rear brake and the right one the front brake.
- You can use the cycle track to ride on. If there is no cycle path, you can ride on the right side of the public road. You can also ride on the pavement, but only at 6 km/h.
Ending your ride
- Make sure you are within the operational area. If you are not sure, check the map in Whim.
- Make sure you are not in a “no parking zone”. These are the red areas on the map.
- Park your e-scooter on the pavement, as close as possible to the façade and parallel to it.
- Once you have found a suitable parking space for the e-scooter, open Whim and swipe to “End ride”.
- The price of the ride and the activation fee will be charged. You can view the details of your ride in Whim.
E-scooter rates
Poppy
- €1 opening fee + €0,25/min
Lime
- €1 opening fee + €0,28/min
