How it works

Get the app

Download the free Whim app on your phone.

Plan and book your trip

Pick your preferred mode of transport seamlessly.

Travel carefree

Be on the move and always have your ticket at hand.

How will you move around today?

Hassle-free with pay-as-you-go. Just the right thing if you want to choose your means of transport on a whim. Choose between busses, bikes, e-steps and many more!

Our integrated and convenient route planner tells you the best way to get from A to B. Then you can book and pay for your ticket directly – without leaving the app.

4 steps and you’re ready to go

With Whim, you’ll experience the future of mobility: our variety of mobility partners offer you a true alternative to private cars. All you need is Whim! Create your profile now for free in four easy steps.

  • Download Whim

    Download the Whim app for free from the Google Play Store or Apple App Store.

  • Create your account

    Register with your phone number, email address and a few basic details for the best user experience.

    • Add your credit card

      In order to book a trip, you need to add a valid credit card in your profile. 

    • Experience Whim

      You’re all set and ready to plan and book your first trip. With Whim you experience mobility reimagined.

      Discover our variety of transport modes

      Use the train to travel across Belgium

      Also available in Belgium are pay-as-you go NMBS train tickets. With these tickets you can effortlessly travel across all of Belgium.

      Select your destination through the route planner, buy your tickets and you enjoy your commute or trip without any worries.

      Standard, Weekend, Youth and Senior tickets are available via Whim!

      Shared bikes

      (Re)discover the city on the bike with Velo and Mobit. Use the map in Whim to locate available bikes. Simply activate your day pass for €5 and release the bike using your user ID and code at the Velo station.

      Mobit bikes can be activated by scanning the QR-code on the bike or unlocking via Whim app. Mobit bikes are available in Antwerp, Mechelen, Kortrijk, Hasselt, Genk, Aalst, Brasschaat, De Schorre, Veurne, Koksijde and De Panne.

      De Lijn trams & busses

      Whim makes it easy to travel and commute through Flanders using bus & tram.

      Purchasing a m-ticket directly via the app is cheaper than purchasing it through a text message and just as easy.


      When you don’t feel like using bikes or public transport, you can easily book a taxi with DTM or Antwerp Tax through the Whim app.

      Perfect for when it’s raining outside or you want to get home safely after a night out. Or both! The Whim app will always show a price estimate of the trip up front.

      Rental cars

      If you only occasionally need a car of your own – the odd visit to a relative out of town or a shopping centre – Whim offers the simplest way of renting one at Sixt and Hertz throughout Belgium and The Netherlands

      Using the app, you can hire a car (a Ford Fiesta or equivalent, subject to availability) with no need to trawl endlessly through car rental sites.


      Feel the city from an urban angle and hop on a Poppy electric step!

      The most convenient way to hit the city streets or ride the last leg of your journey is on an e-step – obviously ‘on a Whim!’ Find, book, pay and ride your e-step simply on your Whim app. As a Whim customer, you only pay standard pricing for your e-step-rides.

      Need support?

      Do you have a question about Whim or problems with the app? We’re happy to help.

      Support page

      What is Whim?

      Whim makes transportation fast, easy and convenient. Whim is an award-winning mobility app where you can find all the types of urban mobility you need. Say goodbye to countless apps, cards and memberships: with Whim you can plan, book and pay for all your trips seamlessly. Our users have already taken more than 16 million rides – join us too!